General Terms & Conditions

By accessing or using the k888 platform, you are considered to have accepted these Terms and Conditions. These Terms form a legally binding agreement between k888 and the user. It is your responsibility to read them carefully before using the platform.

K888 reserves the right to update or amend these Terms and Conditions at any time. We will post a notice on the platform when changes are made, and the update date will be displayed at the top of the page. Continued use of the platform after any changes constitutes your acceptance of the revised Terms.

Important: These Terms and Conditions are provided in English for the convenience of players in Bangladesh. In the event of any interpretive dispute, k888's decision shall be final.

Account Registration & Eligibility

You must be at least 18 years old to register on k888. Registration by minors is strictly prohibited, and any account found to be in violation of this rule will be terminated immediately. k888 may request a national ID, passport, or other documents for age verification at any time.

Each person may only open one account. If multiple accounts belonging to the same individual are discovered, all accounts will be closed and any accumulated balance may be forfeited. All information provided at registration must be accurate, complete, and up to date.

  • Minimum age requirement: 18 years old.
  • Each individual is permitted one account only.
  • You must provide your real name, address, and phone number.
  • Registering with false information will result in account termination.
  • Accounts may not be shared with or transferred to any third party.

Warning: If a user registers with false information or conceals their age, k888 reserves the right to suspend or terminate that account at any time, and the remaining balance will not be refunded.

Deposit, Withdrawal & Payment Policy

Deposits on k888 can be made via bKash, Nagad, Rocket, and other mobile banking methods. All payments must come from an account registered in your own name. Third-party payments are not accepted and any such transactions will be cancelled.

KYC (Know Your Customer) verification must be completed before withdrawals can be processed. A copy of your national ID or passport may be required before your first withdrawal. Withdrawal requests are typically processed within 30 minutes to 24 hours.

K888 maintains a strict anti-money laundering policy. If any transaction appears suspicious, k888 may delay or cancel it and request additional verification. This process is fully compliant with the law and exists to protect all users.

Tip: Submit your KYC documents in advance to speed up future withdrawals. Completing verification early ensures faster processing whenever you request a withdrawal.

Bonus & Promotion Terms and Conditions

All k888 bonuses and promotions come with specific wagering requirements. To withdraw bonus funds, the bonus amount must be wagered a set number of times (typically 10–30x). The wagering requirements for each bonus are clearly stated on the relevant promotion page.

The welcome bonus is available to new members only and can be claimed once per account. Any attempt to claim multiple bonuses from the same IP address, device, or payment method will result in termination of all associated accounts.

  • Wagering requirements must be met within the specified time after a bonus is credited.
  • Some games do not contribute, or contribute at a reduced rate, toward bonus wagering requirements.
  • Bonus balance cannot be withdrawn directly.
  • K888 reserves the right to cancel or modify any promotion at any time.
  • Any misuse of bonuses will result in account termination.

Prohibited Activities

The following activities are strictly prohibited on the k888 platform. Violations will result in immediate account termination, possible balance forfeiture, and legal action where applicable.

  • Playing games using bots, automated software, or artificial intelligence.
  • Creating multiple accounts to exploit bonus offers.
  • Using the platform for money laundering or any other illegal financial activity.
  • Hacking or attempting unauthorized access to another player's account.
  • Intentionally exploiting bugs or glitches in the platform's system.
  • Using third-party payments or buying and selling accounts.
  • Abusive or threatening behavior toward other players or staff.
  • Playing fairly and cooperating with k888 Support is always encouraged.

Account Closure & Suspension

K888 reserves the right to temporarily suspend or permanently close any account at any time. In particular, accounts found to be in violation of these Terms, involved in suspicious activity, or registered with false information will be closed immediately.

You may also request to close your account at any time. Any pending withdrawals will be processed before the account is closed. If self-exclusion is active, the account cannot be reactivated before the designated period ends.

Privacy & Data Protection

K888 takes your personal privacy seriously. We use your information solely for platform operations, security verification, and legal compliance. To learn more, please read our Privacy Policy read.

K888 will never ask for your password or full payment details via email or phone. If anyone claims to represent k888 and requests such information, it may be a scam. Please notify our support team immediately if this happens.

Responsible Gaming Policy

K888 believes gaming should be an enjoyable form of entertainment, not a source of addiction or financial hardship. That is why we provide a range of responsible gaming tools. You can set deposit limits, betting limits, and session time limits on your account at any time.

If you feel your gaming habits are getting out of control, please reach out to our Responsible Gaming team — we're here to help. For more details, visit our Responsible Gaming page.

Please Note: Gaming is for entertainment only. Never bet more than you can afford to lose. k888 is strictly for users aged 18 and above.

Limitation of Liability

K888 is not liable for issues with games or transactions caused by technical failures, internet outages, or other circumstances beyond our control. That said, we will make every effort to resolve such issues promptly and minimize any impact on players.

If a technical error results in an incorrect payout, k888 reserves the right to reclaim those funds. This decision will be made unilaterally and k888's ruling shall be final.

Contact & Complaints Resolution

If you have any questions about these Terms and Conditions or wish to raise a complaint, please contact the k888 support team. Our support team is available 7 days a week, 24 hours a day.

After a complaint is submitted, k888 will generally provide an initial response within 48 hours. Complex cases may take up to 7 business days to resolve. All complaints will be thoroughly investigated and addressed fairly.

Support Email: [email protected] — include your account number and a description of the issue in your email for a faster resolution.